Atlanta, Ga.–UPS says it will become the first package carrier to offer customers a paperless international shipping option as well as a package return capability to 98 countries and territories.
The new services — UPS Paperlesssm Invoice and international UPS Returns — will be introduced in January.
This is truly a breakthrough for our customers when you look at what goes into cross-border shipping today, said Kurt Kuehn, UPS senior vice president of worldwide sales and marketing.
The UPS Paperless Invoice offers customers shipping small packages internationally the ability to go paperless. It will use UPS technology innovation to help integrate order processing, shipment preparation and commercial invoice data and then transmit that data to customs offices across the globe, eliminating the need for paper commercial invoices, said the company.
The majority of the small packages UPS ships internationally everything besides a letter or document — requires a commercial invoice. UPS Paperless Invoice allows shipments to clear Customs using electronic data in lieu of these error-prone paper forms.
Because information is stored electronically, customers greatly reduce their chance of making manual errors when filling out customs documentation.
Also on offer is UPS Returns, which will allow the recipients of packages to return them to 98 countries or territories.These recipients can receive the international return label and commercial invoice via e-mail, local post or from a UPS driver picking up the return package.
UPS Returns will be easily accessed via UPS shipping systems like UPS WorldShip or UPS Internet Shipping and also can be integrated into a companys systems or website.
UPS Paperless Invoice is provided to customers at no additional charge while rates for UPS Returns vary depending upon the shipment. Fees for international UPS Returns include transportation, a shipping label and applicable duties and taxes.