FRISCO, Tex.– Transplace has announced the winners of its annual Carrier of the Year Awards. Based on over five million transactions across more than 200 customers in Transplace’s Transportation Management System (TMS) and freight network, the Carrier of the Year Awards recognize transportation service providers for consistent high performance in shipment execution areas such as tender acceptance, exemplary on-time service, claims and other critical KPIs.
“Transplace’s Strategic Carrier Management Program is designed to uncover growth opportunities for our carriers and continue to strengthen those relationships, while further supporting exceptional service for our customers across their networks,” said Ben Cubitt, senior vice president engineering & consulting at Transplace.
“With this year’s awards, we are pleased to recognize carriers that represent the top one percent of our carrier base across all lines of business for the outstanding work they’ve done over the past year, and for their strong, collaborative relationships with Transplace and our customers.”
Recognizing 20 transportation service providers in the categories of truckload, flatbed, private fleet, dedicated and brokerage, Transplace made the announcement during its Carrier Symposium held in Northwest Arkansas the first week in August.
Additionally, Transplace International recognized several carriers providing cross-border and intra-country services for Mexico and Canada. The following carriers were recognized:
Mexico Cross-border: Danny Herman Trucking, Inc.
Intra-Mexico: Corporacion CLC Solutions
Canadian Carrier of the Year: Erb International, Inc.
“Selection for these awards varies slightly by transportation mode and specific application but, in each case, the awards are objective and based on companywide, quantitative data as well as survey feedback from the supported customer,” said John Lower, director strategic carrier management at Transplace.
“Specific areas of emphasis in the selection process include: on-time service, tender acceptance, claims, SmartWay score, and ease of doing business factors such as responsiveness, customer service, and the accuracy and timeliness of invoicing and status updates from the carrier.”
“Strong relationships with our carrier partners are critical to Transplace’s ability to provide outstanding service to our customers. We are proud to recognize these carriers for consistent high performance levels,” said Frank McGuigan, president and chief operating officer, Transplace.