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Purolator USA expands service within automotive aftermarket industry


JERICHO, N.Y. — Purolator USA is now offering cross-border and intra-US logistics expertise to automotive aftermarket manufacturers.

“The nature of the automotive aftermarket industry is such that there really is no room for delays or miscalculations in getting goods where they need to be,” says Purolator USA president, John Costanzo. “Many times a part is being delivered to a customer who is having a car repaired, so time really is of the essence.”

Purolator USA officials are calling the partnership a “natural fit” with the automotive aftermarket industry, because of the company’s extensive distribution network and capacity to combine shipments prior to crossing the border. As well, Purolator USA operate facilities on either side of the border, meaning that shipments can be delivered directly to their end destination, thereby avoiding costly distribution centre stopovers, officials said.

Purolator offers a team of cross border specialists through its Purolator Trade Solutions service, who work to help customers understand and manage regulatory and trade-related requirements. Purolator’s trade specialists can provide a customer with the exact amount of fees and duties that will be assessed at the border, the company says. “Many logistics providers are unable to offer this service, which means that businesses are slapped with unexpected additional invoices upon delivery,” officials said in a release.

Manufacturers also rely on Purolator USA to handle their Canadian returns into the US. “This is an additional service that Purolator is pleased to offer the automotive aftermarket industry. Our customers have realized that it is generally more cost efficient to rely on us to process their returns, than it is to contract with a separate provider,” Costanzo said.

“For automotive shipments that travel within the United States, service options range from Next Day Air to Domestic Ground, depending on a shipment’s urgency. We regularly hear from our aftermarket customers that our range of intra-US services offer them a high degree of flexibility, given their sporadic shipping schedules.”

The Automotive Aftermarket Industry Association (AAIA) projects a continued increase in industry sales for the foreseeable future, as an increasing number of individuals opt to forego purchasing a new car, and instead focus on maintaining their current vehicle. Purolator USA officials say the company will continue to develop additional services to meet the unique needs of the automotive aftermarket industry.


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