DOWNERS GROVE, Ill–NationaLease announced today it has signed an agreement with Decisiv, Inc., provider of Service Relationship Management (SRM) solutions for commercial assets, to provide their customers with state-of-the-art fleet tracking and reporting capabilities.
The agreement will provide an enhanced maintenance platform, titled NationaLease Fleet 20/20, for NationaLease members and customers, and will enable fleet operators to improve uptime and realize cost savings through a more powerful collaborative connection with the NationaLease network and its 24/7 Road Rescue service.
“Our agreement with Decisiv will enable our customers’ fleet managers to access their entire fleet in a single place,” said Dean Vicha, President of NationaLease. “The interactive capabilities of the platform coupled with real-time access to reporting data will arm us with tools to compete more effectively for new business in the future, and make it easier than ever for large fleets to do business with NationaLease.”
Joe Puff, Vice President of Truck Technology & Maintenance for NationaLease added, “NationaLease Fleet 20/20 helps unify the NationaLease service network so our fleet customers enjoy a consistent service experience, real-time event status access across all our service locations, as well as custom dashboards and reporting.”
NationaLease Fleet 20/20 captures, communicates, manages, and measures every service event in real time. The initial focus of the NationaLease agreement is national account customers, with the first wave currently online. When fully implemented, the agreement will include integration and deployment at the more than 700 NationaLease service locations in the U.S. and Canada.
“As the industry continues its drive toward collaborative service management and real-time data sharing,” said Dick Hyatt, CEO of Decisiv, “the combination of Decisiv’s cloud-based SRM platform coupled with the extensive NationaLease North American network and its managed care expertise provides private and for-hire fleets with a powerful anywhere-anytime service and maintenance experience on any device and for all types and brands of assets. We look forward to working closely with one of the most distinguished full service truck leasing organizations in the industry.”
Julia Kuzeljevich is Editor of Canadian Shipper. She has been writing about transportation and logistics issues since 1999. All posts by Julia Kuzeljevich