MONTREAL, Que.–Starting this October, Air Canada Cargo is migrating to a new accounting system that will affect the timing and appearance of invoices.
Changes will be reflected beginning Oct. 1, 2015, and include:
IATA format invoices
Separate invoices for export and import shipments
Invoices delivered by email as PDF attachments
Sample invoices and reports are available for download on the Air Canada Cargo website.
This year alone, Air Canada Cargo has launched a fresh new website with a unique and dedicated e-Booking tool to simplify online bookings and the use of electronic air waybills, as well as a new stand-alone mobile app, the company said.
Air Canada Cargo has also invested in new software for the call center in Toronto for an enhanced caller experience and rolled out a central toll-free Canada-wide telephone number for customer service. The company continues to expand its iLynx and iRamp technology to stations across the network to increase efficiencies in its warehouses.