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Online shoppers want control over delivery process: study
Mississauga, ON — A glitzy website or a modern app aren’t enough to satisfy today’s savvy online shoppers. They demand upfront transparency on fees, control over the delivery process, a clearly-stated returns policy and loyalty rewards, according to new research…
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FedEx to end ground delivery business with Amazon
New York, NY — FedEx says it will no longer make ground deliveries for Amazon as the online shopping giant builds its own fleet and becomes more of a threat to delivery companies. The announcement Wednesday comes two months after…
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Delivery drivers involved in Amazon theft ring
Seattle, WA — The two contract delivery drivers working for Amazon had a clear-cut assignment: They were supposed to bring packages from a warehouse south of Seattle to a post office for shipping, or sometimes drive to Seattle-Tacoma International Airport…
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UPS announces slew of new products and services
Atlanta, GA — UPS announced the most extensive roll-out of new customer services and capabilities in the company’s recent history. The new solutions are designed to capture growth opportunities in strategic markets: small- and medium-sized businesses (SMBs), e-commerce, high-growth international…
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Deals, protests during Amazon Prime Day
New York, NY — Amazon’s Prime Day is coming with a wave of deals — and protests. The company’s fifth annual Prime Day now stretches two days, Monday and Tuesday, invented as an effort to try to drum up sales…
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Purolator launches seven-days-a-week e-commerce delivery service
Vancouver, BC — Purolator announced the launch of Purolator QuickShip, a service that gives businesses the opportunity to deliver products to consumers seven-days-a-week with same-day or next-day delivery. “In the next five years, we anticipate that 50 per cent of…
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Purolator adds industry vet to boost cross-border business
Toronto, ON — Purolator says it is strengthening its cross-border and international capabilities and as part of that strategy has hired Paul Tessy as senior VP, International. Tessy, who comes over from DHL e-Commerce, will be responsible for leading the…
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UPS opens Midwest “super hub”
Plainfield, IN — UPS announced the official opening of its new 893,000 square foot Plainfield, Indiana package sortation and distribution center. The Indianapolis-area facility initially started processing packages in 2017 during the busy holiday season while construction of the new…
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UPS upgrades European network with Dutch superhub
Eindhoven, Netherlands — UPS officially opened a new automated package sorting and delivery facility in Eindhoven, the Netherlands, which facilitates cross-border trade while enhancing package delivery service for businesses small and large. The 27,000 square meter superhub — approximately five…
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Purolator to open $330M super hub in Toronto
Toronto, ON — Spurred by record volume and e-commerce growth, Purolator announced its plan to invest more than $1 billion through a five-year “delivering the future” growth and innovation strategy. “Today’s announcement is one of the most ambitious in our…
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U.S. Postal Service tests mail shipments on self driving trucks
Phoenix, AZ — A self-driving truck company has partnered with the U.S. Postal Service to test autonomous technology on the long-haul route between Phoenix and Dallas. San Diego-based TuSimple is planning for two autonomous trucks to carry mail and parcels…
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UPS completes supersizing of Louisville package operations
Louisville, KY — UPS has completed the multi-phase expansion of its Louisville Centennial ground package sortation and distribution facility. The project has created 300 new full- and part-time jobs and features UPS’s advanced package processing technologies. “Tripling the size of…