MIAMI, Fla.-- Ryder Mexico presented its 2013 Service Excellence Awards to top-performing carriers at its fourth annual Mexican Carrier Celebration and Recognition Event on January 23, 2014, at the Sheraton Santa Fe Hotel in Mexico City.
Twenty Mexican trucking companies were honored for their results in a variety of key performance areas, such as safety and security, on-time performance, customer service, and continuous improvement, among others.
“As a logistics provider, we make a promise to our customers that their shipments will arrive at their expected destinations at the right time and in the right condition,” said Eugenio Sevilla-Sacasa, Vice President of International Supply Chain Solutions for Ryder System, Inc. “The carriers we work with handle some of the most challenging aspects of executing on our promise – which include meeting tight delivery windows while operating safely on the road. As anyone in the transportation industry knows, the process is never as easy or straightforward as it sounds and this is why the carriers we work with are such an important part of our success and our customers’ success.”
Carrier companies were evaluated according to four major criteria: operational excellence, overall capabilities, billings with Ryder, and participation in Ryder accounts. Twenty winners were chosen from a pool of 103 Mexican carrier companies and evaluated for the 2013 period.